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Loaner Cars
5

My 2014 Subaru Outback developed an issue that made the car "buck/surge". During a mandatory service for a recall, I had Village Subaru of Acton check the bucking issue, along with a few other smaller repairs I would like to have fixed. Admittedly they didn't perform a full service, but with a quick look over they advised the bucking could be a transmission repair and quoted me (along with the other items) 8k. I knew that didn't t sound correct and took it to a garage that didn't do repairs and they `too felt I should have it looked by someone else. Fortunately, I found Professional Automotive in Marlboro online, called and chatted with Paul, who was very professional and actually listened to my concerns, set up a reasonable appointment and offered me a free loaner car. They not only confirmed it wasn't the transmission, but that a few of the other items the Subaru service dept told I would probably need was not correct either. And they did find something that needed to done as well. All said in done, they had the car up and smoothly running the day after I dropped it off and it feels better than ever. Oh and it cost $1650.00 for all the work I had done (a far cry from the quoted 8k which I never would have paid). I HIGHLY recommend Professional Automotive and would use them again if and when I need my car repaired. I'm spreading the word...and It's worth the drive from Concord!!

5

Your service is always A plus! Your personal touch, friendly manor and honest vehicle evaluations keep us coming back. Thank you!

5

I have been coming to Professional Automotive for about 10 years for auto maintenance. I find the staff to be friendly and professional and the repair/maintenance work to be excellent.

5

Always courteous and fair price. Would recommend 100%

5

Great customer service, my father and i have both brought our vehicles here for years and will continue in the future.

5

Totally trust these guys to take care of my vehicles. Honest and always willing to explain things to me. Professional service and loaner cars available.

5

Always professional, always easy in and easy out. The Loaner was a huge help to be able to leave the car for care.

5

I have been using Professional Automotive for a couple of years now, and am always extremely pleased with the quality of service they provide. Everyone I deal with is always honest, leading me to go back again and again. If you're looking for the best shop around, look no further! Thanks, guys for always taking care of me and my vehicle!

4.5

Had been to my dealership and found no help with my problem ! My son found Professional Automotive and I made an appointment ! Greeted politely and offered a loaner car so I could go on with my day. Bottom line they fixed my problem which was not easy then did a service on my car. All for a reasonable price and not only that made me feel like I counted as a customer. Thank you so much !

5

Thank you Rick and Team for doing a great job on my 2010 Honda Ridgeline. For those reading the review, I went to Professinal on a family referral for my 2010 Honda Ridgeline that had 200,000 miles. The Professional team did a thourough review of the truck to help me decide if it was time to get rid of my truck or keep it. Knowing I had 2 major services coming, they went through with a fine tooth come and came back with a small list of items to address and offered an assesment that the truck was in great shape. In the end, I had them do the timing belt, valve adjustments and some other misc and I will be able to keep driving my truck for a few more years until my son gets his license. Thanks Guys!!

Chris, Thanks for the review. You've done a great Job maintaining your truck over the years and you were a pleasure to do business with. Thanks a bunch! - Rick. Paul, Scott, Clebson and John

- Professional Automotive

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