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Mon - Fri: 7:30 AM - 5:30 PM
Loaner Cars
5

The group at Professional Automotive are always so friendly and helpful. They bend over backwards to accommodate my schedule when my vehicle needs service.

5

Working in the automotive service industry for many years I understand the importance of having a service center that is honest, competitive, reliable, knowledgeable, and understanding of their customers needs. I would trust no one else to perform the service on our family vehicles. Everyone we have referred to Professional has had positive experiences and many have said “I wish I knew about them sooner”. Paul and Rick will work directly with you and provide you with the care and service you deserve. Bottom line is they get the job done and you leave with a smile.

5

Paul and the gang at Professional Automotive in Marlborough are real professionals. They are honest, and won't push unneeded services on you. Paul always has a loaner for me as well which makes things super convenient .Switched from the dealer to Professional years ago, and haven't looked back. Would highly recommend.

John thank you so much for that, we appreciate your business and we appreciate having you as a client. Happy holidays and hope you have a great new year! Rick and staff

- Professional Automotive
5

The best mechanics in Marlborough. Extremely reasonable prices, a pleasure not to be taken advantage of.... I recommended Professional Automotive to everybody!!!

Hal, we appreciate the feedback and we enjoy working with you as well! Paul and staff

- Professional Automotive
5

I've been taking my family's vehicles to Professional Automotive (PA) for many years (10+). Starting with their customer service team, you won't find a better automotive shop - anywhere! They truly care about their customers and understand how important your vehicle is to you. The mechanics are top-notch and passionate about the work they do. I find it truly amazing, that I've never once had to return to the shop because a service had not been done correctly or was done in haste. I'm just impressed how well this incredible team operates at PM. I suggest you call ahead to schedule a repair/service. You'll speak to Paul and you won't be disappointed! If your ever planning on purchasing a pre-owned car, take the vehicle to this shop beforehand. They'll go through the vehicle with a fine tooth comb, and let you know of any issues or alert you to any potential issues before it's too late. Love this shop, which is saying a lot, as none of us want to deal with car issues. Prices are very fair, and they will not let you down

5

I am very impressed with their workmanship. They give me options. Never pressure me. They assist me in making good decisions for my transportation . I am pleased with the estimation of completion. Of the work. I have high praise for all the men that work at professional automotive.

5

Came in for an oil change and a thorough examination to see how my car was doing. Though it was $100 to have them look at it, I got a detailed report with everything I'd need to know to have my car serviced. They were very honest with me about what I could wait to fix and what was priority, so I got a tire rotation and balance as well. Definitely did not feel pressured to get the service done, which was great. I used the loaner car to get to and from work without a hiccup and picked up my car that afternoon. Overall I would definitely recommend Prefessional Automotive.

5

I have used Professional Automotive and highly recommend using them. I got great service, a fair price, and sound advice about what needed to be done. You can tell the minute you walk in it is a quality, well run shop. Rick and his staff are super.

Dave, we appreciate your feedback and are glad to have you as a client. Thanks - Rick and Staff

- Professional Automotive
5

Quick, professional service at a reasonable cost!

Ethan, Thanks for that! - Rick and the Guys!

- Professional Automotive
5

My 2014 Subaru Outback developed an issue that made the car "buck/surge". During a mandatory service for a recall, I had Village Subaru of Acton check the bucking issue, along with a few other smaller repairs I would like to have fixed. Admittedly they didn't perform a full service, but with a quick look over they advised the bucking could be a transmission repair and quoted me (along with the other items) 8k. I knew that didn't t sound correct and took it to a garage that didn't do repairs and they `too felt I should have it looked by someone else. Fortunately, I found Professional Automotive in Marlboro online, called and chatted with Paul, who was very professional and actually listened to my concerns, set up a reasonable appointment and offered me a free loaner car. They not only confirmed it wasn't the transmission, but that a few of the other items the Subaru service dept told I would probably need was not correct either. And they did find something that needed to done as well. All said in done, they had the car up and smoothly running the day after I dropped it off and it feels better than ever. Oh and it cost $1650.00 for all the work I had done (a far cry from the quoted 8k which I never would have paid). I HIGHLY recommend Professional Automotive and would use them again if and when I need my car repaired. I'm spreading the word...and It's worth the drive from Concord!!

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