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Loaner Cars
5

Highly recommend! I would (and have) definitely recommend Professional Automotive's service.

5

Couldn't be happier. The Best.

5

Great job! Very professional, detailed and friendly. Great work and fair pricing.

5

Excellent! I am pleased with the quality of work on my vehicles in the last five years, and pass out your business cards to my friends for excellent customer service and maintenance of their vehicle in excellent running condition.

5

Friendly and helpful! Knowledgeable, friendly, job quotes are reflected in the actual price, repairs are done on time, never had to bring my vechile back for a repair done wrong.

5

Fair and quality work. They do excellent work but I was suprised to get a flyer in the mail advertising discounts on some of the work I had done just days before.

5

The only place. Professional Automotive Services is the only place I and other members of my family will take our cars.

5

I had a really great experience today. I have known that my car has needed repair for quite some time but, as a single woman, have been to a few shops and not had the work done as I felt that some mechanics have been extremely dishonest with me in the past. I really, really needed an inspection sticker and I had a few lights on. I made an appointment over the phone and immediately got a great vibe. I was very pleased that a rental car would be available for the day of my repair for only $15. When I arrived, I was greeted warmly and given the keys to the awesome rental! The rental car was clean and easy to drive - they actually gave me another Toyota which made me really comfortable. I was dreading the phone call that would tell me what was wrong and how much it would cost. That call came just a couple of hours after drop off from Paul, who was very kind and compassionate and understood my concerns and where I was coming from. He explained everything that was wrong, the cost, and possibilities of future repairs I might need. Unlike other shops I have been to, he did not just expect/assume that I would do anything and asked permission for each of the repairs he mentioned. And then it was done! I came to pick up my car and was greeted by name when I walked in! I am thrilled for my passed inspection (I am cursed in this regard usually). I went to pay and the cost was exactly as was quoted to me; I was impressed to find that the quoted cost actually included the rental car, which I was not expecting at all. Overall, I am very happy with the outcome (I spent $500 less than I thought I would have to) and the timeliness and friendliness of the service. I don't take the best care of my car nor do I know a whole lot about them and I did not feel judged or taken advantage of at all. It made me smile to look at the sticker that they put up to remind me of when my next oil change should be, because they wrote 'Thank You!' on it. It was a great little touch! Thank you guys so much!

5

We all agree. Friends and relatives agree with me that one of the toughest things to do is find and connect with an auto service organization and staff that you not only trust implicitly at all times but can(and always do) confidently recommend to others regardless of what make of vehicle they drive. Professional Automotive and its great staff are most definitely in that very rare category. For a number of years, my son and I have both trusted all of our service work to them and have never had any reason to doubt that they are indeed "professional" in every respect.

5

I have been a customer for at least the past 10 years and have had over 3 different vehicles serviced there. I originally found them through searching through reviews on the internet. They were by far the most recommended in the area.They have always done an excellent job diagnosing and maintaining my car or truck. They were close to where I worked and since my job has relocated I travel the 40 miles when I need anything more serious than an oil change or sticker. I trust them wholeheartedly and would recommend them to anyone looking to have quality workmanship done to their vehicle.

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